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Cancellation Policy

Cancellation Policy Free Intro Sessions These sessions are free, but please give as much notice as possible if you can’t attend so the slot can be offered to someone else. You can cancel directly through the website or by emailing katie@stepmumspace.com . 1:1 Coaching Sessions I understand that life happens, but please try to give as much notice as possible if you can’t attend your session. 7 days’ notice or more → full refund More than 48 hours’ notice → 50% refund Less than 48 hours’ notice → non-refundable Workshops Workshops are planned in advance with limited spaces, so please let me know as soon as possible if you need to cancel. More than 28 days’ notice → full refund More than 7 days’ notice → 50% refund Within 7 days of the workshop → non-refundable Thank you for your understanding — these policies help keep coaching and workshops accessible, fair, and running smoothly for everyone.

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